Payment and shipment
You can make payment by VISA/Mastercard after placing your order. The payment is secure via payment gateway WAYFORPAY.
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Post service with tracking. After you select your country in the order, you will see delivery services available for your country.
If you prefer delivery by DHL, EMS or other services, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Good quality cosmetics are not returnable, but in some cases we can refund the money for the product, if, for example, the customer cannot pick up the product from the post office for good reasons (sudden move, illness, etc.).